Responsible Gaming
Gaming Should Be Entertainment
At pre-online.co.uk, we believe that online gaming should be an enjoyable form of entertainment. It is important to remember that gambling should never be viewed as a way to earn money or solve financial problems. Games are designed with a mathematical advantage to the house, and there is no guaranteed way to win.
Please gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We are committed to preventing underage gambling and verifying the age of all users before allowing access to gaming services.
If you are under 18, please do not use our services. If you are aware of a minor accessing gambling services, please report it to the relevant authorities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of the following warning signs:
- Spending more time or money on gambling than intended
- Chasing losses by continuing to gamble to recover lost money
- Hiding gambling activity from family, friends, or healthcare providers
- Neglecting work, education, or family responsibilities due to gambling
- Using gambling as a way to escape problems or negative emotions
- Borrowing money or going into debt to finance gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Failed attempts to reduce or control gambling
- Lying about the extent of your gambling involvement
- Jeopardizing relationships, employment, or educational opportunities
If you recognise any of these signs in your own behaviour, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you are willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit the duration of your gaming sessions
- Reality Checks: Receive regular notifications during play to remind you how long you have been gaming and how much you have spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a set period if you feel you are losing control
These tools are available in your account settings. We encourage all players to use them responsibly.
Support Organisations & Helplines
If you are struggling with gambling, free and confidential support is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare: www.gamcare.org.uk — Free counselling and support service for problem gamblers. Telephone: 0808 8020 133 (free and confidential)
- GamStop: www.gamstop.co.uk — The National Self-Exclusion Scheme allowing you to self-exclude from all online gambling operators in Great Britain
- Gamblers Anonymous: www.gamblersanonymous.org.uk — Support meetings and peer-led recovery programs
Other Countries
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org (1-800-522-4700)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
All of these services offer free, confidential support and are staffed by trained professionals who understand problem gambling.
If You Need Help
If you or someone you know is struggling with problem gambling, please seek help today. There is no shame in asking for support. Problem gambling is a treatable condition, and recovery is possible with the right help and support.
Contact one of the organisations listed above, speak with your GP, or reach out to a trusted friend or family member. Early intervention can make a significant difference.
Remember: You are not alone, and help is available.